Connect to Adyen

This guide outlines the necessary steps to connect your Pagos and Adyen accounts. For more information on connecting Pagos to other payment processors, see our Connect to Braintree and Connect to Stripe guides.

Step 1 - Configure Reports in Your Adyen Account

Log into your Adyen account to configure a set of automatic reports:

  1. Click the company name in the top-left corner of the page, then select the proper merchant account from the drop-down menu. This is vital, as these reports are enabled per merchant account and give us the ability to capture the maximum number of details.
  2. Click Reports in the left-side navigation panel.
  3. For each of the following reports, click Automatic generation, then click the Automatic generation toggle and select CSV for the file format:
    • Dispute transaction details
    • Received payment details
    • Aggregate settlement details report
    • Settlement details

Step 2 - Create a Report User in Your Adyen Account

Create a new API credential in your Adyen account for use in your Pagos account. Configure the following fields:

  • In the User Account Details section, click Report User.
  • In the Roles and Associated Accounts section, click Roles, then click the toggle beside Merchant Report Download to turn this role on.

Save the following information for future use:

  • Under User Account Details, save the User Name.
  • Under Basic Auth, save the Password.
  • Under Roles and Associated Accounts, click Accounts, then save the Merchant ID.

When you're done, click Save.

Step 3 - Add a New Data Source to Your Pagos Account

To pull in Adyen data to Pagos, you'll need to add a new data source in your Pagos account:

  1. Log into your Pagos account.
  2. Click the Pagos logo in the top right corner, then click Pagos Account.
  3. Click Data Sources.
  4. To add a new data source, click + Add new data source.
  5. In the right-side panel that opens, click Adyen, then fill in the following fields using the saved values from Step 2:
    • Name - This value is used for display and identification on charts, and can be whatever you prefer
    • Merchant ID
    • Report Username
    • Report Password
  6. Click Add.

Step 4 - Create a Webhook

After you enter your Adyen details in the Data Sources tab of your Pagos account and click Add, a pop-up will prompt you to create a webhook. Click Copy beside the destination URL, then click Ok.

Next, log into your Adyen account to create the webhook:

  1. In your Adyen control panel, click the company name in the top-left corner of the page, then select the proper merchant account from the drop-down menu. This should be the same merchant account from Step 1.
  2. Click Developers, then click Webhooks.
  3. Click + Webhook in the top right of the page to create a new webhook. Keep in mind, you don't need to make any changes to your existing webhooks.
  4. Beside Standard notification, click Add.
  5. Paste the destination URL you copied from your Pagos account into the URL field.
  6. Click Additional Settings to expand this section. Click Select all, then scroll down and click the toggle beside the following settings to turn them back off:
    • Include Card Holder
    • Include Delivery Address
    • Include Shopper Details
    • Overwrite Standard Notification Events Sent
  7. Click Test Configuration to test the webhook, then click Save Configuration.
  8. Click the toggle next to your new webhook to turn it on.

What’s Next
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