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Each visualization in Snapshots demonstrates a valuable payments metric for individual segments of your business. Customize the dashboard to show only the data that’s most valuable to your business, and determine at a glance where you may have concerns or what market segment has the most potential.
1

Navigate to Snapshots

Click Snapshots in the main navigation.
2

Set a date range

Use the Date Range filter in the top-right corner of the page to change the time period.
3

Filter out specific transactions

Click Dataset, then select from the following options:
Click the toggle, then select the type of transactions you want to deduplicate; the options include Retries and any custom deduplication options you’ve set up.
Click toggle to remove pending transactions from your data.
Click toggle to include the following in all chargeback charts:
  • Chargebacks resolved by Visa as Rapid Dispute Resolution
  • Chargebacks with the status categories of cancelled, RFI, pre-arbitration, pre-dispute, notification_of_fraud, and pre-compliance
4

Apply filters

To apply a filter to the entire dashboard, click Add Filter, then click a filter in the drop-down menu; select your preferred filter parameters and click Apply Filters.To remove a filter, click the X beside the filter name.
5

Customize your Snapshots dashboard

  • The Snapshots dashboard displays five categories at a time; customize which categories appear by clicking the title of any displayed category and selecting another from the drop-down menu
  • Each category contains 3 charts at a time; customize which charts appear in that category by clicking the title of a chart and selecting another from the drop-down menu
6

Click a chart to expand it

Click the Expand icon beside any chart to expand it to the size of your browser window. The legend beneath the chart breaks down the values demonstrated above; click a parameter to remove it from the chart. Click Add Filter to apply a filter to this chart; keep in mind, if you then navigate back to the Snapshots dashboard, this filter will remain in place.
7

Export your data

From an expanded chart, click Export to select from the following options:
  • Open With… - Select from the available options to view the selected data in a different section of your Pagos Service Panel and continue your analysis.
  • Aggregated Data - Download the data displayed in the chart.
  • Transaction-Level Data - If you’re subscribed to Transaction-Level Data Exports, you can download the data for the individual transactions included in the chart. Downloaded data will appear in your Exports page; keep in mind, each report download is subject to your pricing agreement.

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Categories

Snapshots presents your data organized into the following categories:

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Approvals & Transactions

The Approvals & Transactions category includes the following chart options:
The total value of all attempted transactions in the set time period, broken down by the selected time interval
The approval rate (number of approved transactions divided by total number of attempted transactions) for each processor, demonstrated across the set time period
The total value of all attempted transactions in the set time period, broken down by your individual MIDs
The average order value for each of your MIDs, demonstrated across the set time period
The total value of all attempted transactions in the last 12 months, broken down by month
The total value of all attempted transactions in the set time period, broken down by issuing country

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Declines

The Declines category includes the following chart options:
The count of declined transactions-both in total and per decline code-in the set time period, broken down by processor
The total count of declined transactions in the set time period, broken down by decline code
The total value of all declined transactions in the set time period, broken down by transaction status
The total value of all declined transactions in the set time period, broken down by decline code
The decline rate (number of declined transactions divided by total number of attempted transactions) for each processor, demonstrated across the set time period

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Payment Methods

The Payment Methods category includes the following chart options:
The value of attempted transactions-both in total and per payment method—in the set time period, broken down by the selected time interval
The approval rate (number of approved transactions divided by total number of attempted transactions) for each payment method, demonstrated across the set time period
The total value of all attempted transactions in the set time period, broken down by payment method
The count of declined transactions-both in total and per decline code-in the set time period, broken down by payment method
The average order value for each payment method, demonstrated across the set time period

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Cards

The Cards category includes the following chart options:
The approval rate (number of approved transactions divided by total number of attempted transactions) for each card brand, demonstrated across the set time period
The total count of attempted transactions in the set time period, broken down by card brand
The total value of all attempted transactions in the set time period, broken down by card brand
The count of declined transactions-both in total and per decline code-in the set time period, broken down by card brand
The approval rate (number of approved transactions divided by total number of attempted transactions) for each card type, demonstrated across the set time period
The count of attempted transactions-both in total and per card type—in the set time period, broken down by card brand

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Chargebacks

The Chargebacks category includes the following chart options:
The chargeback rate (chargeback count divided by total approved transaction count) for each card brand, demonstrated across the set time period
The total count of card-based chargebacks processed in the set time period, broken down by the current chargeback status category
The total value of all card-based chargebacks processed in the set time period, broken down by processor
The total value of all card-based chargebacks processed in the set time period, broken down by the chargeback reason code
The total count of card-based chargebacks processed in the set time period, broken down by the current chargeback status
The chargeback rate (chargeback count divided by total approved transaction count) for each issuing country, demonstrated across the set time period
The chargeback rate (chargeback count divided by total transaction count) for each of your MIDs, demonstrated across the set time period
The non-card dispute rate (dispute count divided by total transaction count) for each payment method, demonstrated across the set time period
The total count of non-card-based disputes processed in the set time period, broken down by the current dispute status category
The non-card dispute rate (dispute count divided by total transaction count) for each of your MIDs, demonstrated across the set time period

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Issuers

The Issuers category includes the following chart options:
The approval rate (number of approved transactions divided by total number of attempted transactions) for each issuing country, demonstrated across the set time period
The total count of attempted transactions in the set time period, broken down by issuing country
The value of attempted transactions-both in total and per presentment currency—in the set time period, broken down by the selected time interval
The approval rate (number of approved transactions divided by total number of attempted transactions) for each issuing region, demonstrated across the set time period
The total value of attempted transactions for each issuing country, demonstrated across the set time period

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Subscription & Stored Credentials

The Subscription & Stored Credentials category includes the following chart options:
The total value of all attempted transactions in the set time period, broken down by stored credential
The total count of attempted transactions in the set time period, broken down by stored credential
The total count of attempted transactions in the set time period made with a PAN or network token
The average order value for each stored credential, demonstrated across the set time period
The count of attempted transactions in the set time period made with a PAN or network token, broken down by stored credential

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3D Secure

The 3D Secure category includes the following chart options:
The approval rate (number of approved transactions divided by total number of attempted transactions) for each 3DS version, demonstrated across the set time period
The total count of attempted transactions in the set time period, broken down by 3DS version
The count of declined transactions-both in total and per decline code-in the set time period, broken down by 3DS Version
The count of attempted transactions-both in total and per 3DS version—in the set time period, broken down by the selected time interval
The total count of attempted transactions in the set time period, broken down by 3DS response

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Advanced Authentication

The Advanced Authentication category includes the following chart options:
The approval rate (number of approved transactions divided by total number of attempted transactions) for each CVV flag, demonstrated across the set time period
The count of attempted transactions-both in total and per CVV flag—in the set time period, broken down by the selected time interval
The count of declined transactions-both in total and per decline code-in the set time period, broken down by CVV flag
The approval rate (number of approved transactions divided by total number of attempted transactions) for each AVS line code, demonstrated across the set time period
The count of attempted transactions-both in total and per AVS line code—in the set time period, broken down by the selected time interval
The count of declined transactions-both in total and per decline code-in the set time period, broken down by AVS line code
The approval rate (number of approved transactions divided by total number of attempted transactions) for each AVS postal code, demonstrated across the set time period
The count of attempted transactions-both in total and per AVS postal code—in the set time period, broken down by the selected time interval
The count of declined transactions-both in total and per decline code-in the set time period, broken down by AVS postal code

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Refunds

The Refunds Category includes the following chart options:
The total count of all refunded transactions in the set time period, broken down by the selected time interval
The refund rate (number of refunded transactions divided by total number of processed transactions) for each processor, demonstrated across the set time period
The total value of all refunded transactions in the set time period, broken down by MID
The refund rate (number of refunded transactions divided by total number of processed transactions) for each payment method, demonstrated across the set time period
The count of refunded transactions-both in total and per refund status—in the set time period, broken down by the selected time interval

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Snapshot filters

At this time, you can only apply the Processor filter option, which allows you to filter your data down to the processor, data source name, or MID level.

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Open With…

An expanded Snapshot chart is a good starting point for identifying areas of concern in your payments data. To dig in further, you can seamlessly navigate to another area of the Pagos Service Panel and view the same data from a different angle. To do so, click Export, then select from the following options under Open with:
Open Charts with a custom visualization of the exact same data. Charts has more features for data manipulation, including additional filter options and chart styles, and you can save your chart for future use.
Open the Events page to view the exact transaction events behind the data in your Snapshot chart.
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