| 400 | dispute_open | The chargeback, retrieval, or pre-arb has been issued and no action has been taken yet |
| 401 | dispute_accepted | The merchant has opted out of providing evidence for the chargeback or pre-arb |
| 402 | dispute_evidence_sent | Evidence has been provided and is under consideration |
| 403 | dispute_expired | The reply-by date to submit evidence has passed and the merchant has forfeited their right to respond to the case; this includes disputes that were accepted on behalf of the merchant because no response was submitted |
| 404 | dispute_won | The bank evaluated the dispute and ruled in your favor |
| 405 | dispute_lost | The bank evaluated the dispute and ruled in the customer’s favor |
| 406 | dispute_charge_refunded | The disputed charge has been refunded |
| 407 | rfi_open | Request for information; the customer does not recognize the charge, so the issuer requests more information about it |
| 408 | rfi_evidence_sent | The merchant responsed to the RFI and submitted the evidence |
| 409 | rfi_closed | The RFI process is completed |
| 410 | notification_of_fraud | Notification of fraud activity; this is not a chargeback |
| 411 | notification_of_chargeback_open | Notification that the issuer has initiated a chargeback |
| 412 | notification_of_chargeback_undefended | Notification that the issuer has initiated a chargeback; the chargeback is undefended |
| 413 | rfi_evidence_sent | The merchant responsed to the RFI and submitted evidence |
| 414 | 2nd_cb_lost | Second chargeback and the bank ruled in the customer's favor |
| 9999 | unknown | Unknown |
| 415 | case_closed | Case closed |
| 416 | eligible_for_appeal | You are eligible to appeal |
| 417 | waiting_for_response | Evidence has been provided and is under consideration |
