Beta Feature: Pagos AI is currently in a closed Beta. Reach out to your Pagos Account Manager to request access.
With its intuitive interface and comprehensive data intelligence, Pagos AI makes it possible to both understand and derive actionable insights from your payments data. Eliminate the need for extensive research and analysis by simply striking up a conversation with Pagos AI!

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Using Pagos AI

To initiate a conversation with Pagos AI in the chat interface:
1

Click Pagos AI in the main navigation of your Pagos Service Panel.
2

Click one of the conversation prompts to experiment with the types of questions you can ask Pagos AI.
3

Click Message Pagos AI to enter in a custom query, then press enter.
4

View your Chat History on the right side of your screen or click on a previous conversation to reopen the conversation and pick up where you left off; click Clear History to delete your chat history.
You can also interact with Pagos AI from the rate tab of any Metrics page. Navigate to the desired page, then click Analyze Data to initiate an AI-generated analysis of your selected data, along with suggested next steps.

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Ways to Use Pagos AI

Pagos AI is your pocket payments expert. Below are examples of the types of questions Pagos AI is best suited to answer.

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Payments Knowledge Questions

Pagos AI can answer your questions about Pagos, the payments industry works, and payments optimization best practices. In this sense, it acts as a bespoke search engine for our comprehensive product documentation. Questions such as:
  • How is approval rate calculated?
  • What is the stored credential field?
  • What are interchange fees?

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Real-time Insights Into Your Own Data

If you’re not sure where to start in your data analysis or you just have a quick question about your payments data, Pagos AI can help. Ask probing questions in real time like:
  • How many refunds did I have in Q1?
  • What was my approval rate last week?
  • How did my chargeback rate change over the last 30 days?

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In-depth Analytics Via an Interactive Chat

Dive deep into your payments data using the intuitive Pagos AI chat interface. Ask for detailed summaries, graphs of your data over time, or measurements for specific data segments. You can even ask for detailed reports to impress management. Save time and increase productivity by asking for what you want instead of digging for it:
  • Show me the decline code breakdown for transactions processed through Adyen over the last 7 days
  • Map my daily approval rate for the month of April 2024
  • Show me my chargeback rate throughout Q1 for Visa transactions

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How Pagos AI Works

When you submit a question to Pagos AI, we leverage a 3rd party-hosted AI model to evaluate and analyze your request—both to construct data queries based on your input and to operate on the returned data. We restrict the data shared with the AI model, so it is sandboxed and not directly available to the Large Language Model (LLM). This provides a means to ensure that the queried data doesn’t include identifiable information. Pagos AI uses your own data to prepare specific, numerical responses to questions about your payments performance. For open-ended questions about the payments industry, terminology, or related concepts, Pagos AI prioritizes using relevant Pagos product documentation, blogs, and curated, relevant industry materials to provide answers. We don’t allow Pagos AI to search the internet.