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With Real-Time Account Updater, you can securely update your customers’ account information at the time of a transaction and avoid (or recover) declines caused by account lifecycle events (e.g. expirations, reissuances, etc.). A Real-Time Account Updater request is for a single card per request. At this time, Real-Time Account Updater provides account updater support for Visa and Mastercard only. This guide outlines the following Real-Time Account Updater processes, from registration to receiving your first update:
  1. Request access.
  2. Register your business with the card brands.
  3. Authenticate.
  4. Submit a Card Inquiry in real-time upon a transaction decline or a vault update.
  5. Check response of the inquiry, if new data is available update vault or retry transaction.
Review our Testing guide for full instructions on how to test the Real-Time Account Updater API in the sandbox.

Request Access

Contact us if you’re interested in Real-Time Account Updater. Once onboarded, you’ll have access to the Account Updater page in your Pagos Service Panel.

Register With Card Brands

Before you can start requesting and receiving updated card details from the card brands, Pagos must first register your business with Visa and Mastercard. Pagos will work with you directly to collect the necessary business details and complete this registration process. This process is mandatory and required by each card brand. You can check the status of your enrollment on the Networks tab of the Account Updater page.

Authenticating

The Pagos platform uses API keys to authenticate requests to all our services. See our API Authentication guide for full instructions on generating API keys and authenticating with the Pagos APIs.

Submit a Card Inquiry

You can submit card inquiries on POST: /inquiry
There is only one account per request

Request JSON Fields

Inquiry Request

The inquiry request includes the following JSON fields:

Account Object

The account object includes the following JSON fields:

Example Request

Response JSON Fields

Inquiry Response

The inquiry Response includes the following JSON fields:

Account Object

The account object includes the following JSON fields:

Example Response