Overview

Canary by Pagos is our data anomaly detection service, designed to consolidate payments data from multiple platforms and alert you when key metrics change in unexpected ways. Like Peacock by Pagos, Canary is built on our data aggregation and normalization platform and requires no expertise to get started. Simply plug in Canary and immediately begin monitoring payment channels, detecting patterns of consumer behavior, and predicting opportunities for business growth. You can even set up notifications to alert you hourly or daily when key metrics cross customized threshold values or change in a way that's inconsistent with your past data. From there you can quickly take action—whether that is changing your configurations, updating your UI, or tuning your integrations to downstream providers.

Canary by Pagos makes monitoring and tracking your payments performance easier than ever before! Follow our onboarding steps to get started:

• Step 1: Sign up
• Step 2: Add a data connection
• Step 3: Create your first trigger
• Step 4: Set up alerts

Step 1: Sign Up for Canary

Contact us to request access to Canary.

Step 2: Add Data Connections

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Note:

If you are already a Peacock customer, you can skip this step.

The first step to unlocking Canary’s insights into your own payments data is to connect your current payment processor(s) to our platform so that we can see your transaction and order data. Take a look at our Connecting Your Payment Processors to Pagos guide for full instructions broken out by processor.

If you want to be in full control of the data you send, you can use our data ingestion services to import data from your payment processors to Pagos' database. If you use one of our built-in processor mappings, we can normalize the data for you, or you can use our response codes to correctly represent and capture the details of your transactions.

While you are in control of how much data you send us, we recommend sending at least 3 months so we can correctly show a full context of what is happening on any given day.

Step 3: Set Up Canary Triggers

Canary breaks your payment data down automatically into a set of metrics—things like approval rate, volume, and average order value. In the Canary Service Panel, you’ll build out custom triggers that monitor the metrics most important to you for unexpected or concerning changes. When Canary detects such a change, it will generate an event describing what was detected and what trigger was tripped.

Keep in mind, a Canary trigger only registers events starting the day it's configured. If you sent Pagos historical payments data when you set up your data connections, Canary can't register anomalies in that data.

Step 4: Configure Trigger Alerts

When Canary detects a change in your data that trips one of your triggers, it’ll log an event in the Events page of your Canary Service Panel. If you want to receive a notification outside of the Canary UI, you can build out custom alerts for each trigger. Your alert options include notification by email, standard webhook, or Slack webhook.