Peacock Changelog (August 8, 2023)

As of August 8, 2023, we've released the following changes to the Costs dashboard in the Peacock Service Panel:

  • Added a new chart: Interchange and Network Costs. This chart displays the total costs your business faced specifically in the Interchange and Network cost categories.
    • Click ... in the top-right corner of the chart, then click Download to download a CSV file containing the breakdown of your interchange and network cost details.
    • At this time, this chart only includes fee data for transactions processed through Adyen.
  • Updates to the Effective Rate chart:
    • We changed the chart functionality. To remove refunds, chargeback, or fees related to non-transactional PayPal events (e.g. transfers, holds, currency conversions, etc.) from the effective rate calculation, use the Controls drop-down menu in the top-right corner of the chart.
    • There are now two sub-charts: Total Effective Rate and Effective Rate by Processor. To select which processor the Effective Rate by Processor sub-chart displays data for, hover over the sub-chart name to reveal the Processor menu.
  • The Subcategory Costs chart now includes three sub-charts:
    • Fees Subcategory Costs - The value of your processing fees—both in total and per cost subcategory—in the set time period, broken down by the selected time interval
    • Invoices Subcategory Costs - The value of your invoices—both in total and per cost subcategory—in the set time period, broken down by the selected time interval
    • Invoices and Fees Subcategory Costs - The value of your processing costs—both in total and per cost subcategory—in the set time period, broken down by fees vs. invoices and the selected time interval