Refund Status Codes
Refund Status Codes
| Refund Response (Integer) | Short Code | Description | Refund Status Category |
|---|---|---|---|
| 830 | approved | Approved | successful |
| 831 | declined | Declined | declined |
| 832 | pending | Pending | pending |
| 833 | error | Error | error_or_failed |
| 834 | disputed | Disputed | declined |
| 835 | amount_too_high | Requested refund amount too high | declined |
| 836 | partially_refunded | Partially refunded | declined |
| 837 | partially_disputed | Partially disputed | declined |
| 838 | refunded | Already fully refunded | declined |
| 839 | partially_refunded_and_disputed | Partially refunded and partially disputed | declined |
| 840 | insufficient_funds | Insufficient funds on account | declined |
| 841 | transaction_not_captured | Transaction has not been captured | declined |
| 9999 | unknown | unknown | unknown |
| 842 | operation_expired | The maximum period for this operation has expired | declined |
| 843 | duplicate | Duplicate | declined |
| 844 | do_not_honor | Do not honor | declined |
| 845 | wrong_currency | Wrong currency | declined |
| 846 | has_chargeback | Has chargeback | declined |
| 847 | transaction_recaptured | Transaction recaptured | declined |
| 848 | operation_failed | Operation failed | error_or_failed |
| 849 | timeout | Timeout | declined |
| 850 | transaction_not_found | Transaction not found | declined |
| 851 | transaction_refused | Transaction refused | declined |
| 852 | no_account | No account | declined |
| 853 | processor_unavailable | Processor unavailable | declined |
| 854 | invalid_merchant | Invalid merchant | declined |
| 855 | refer_to_issuer | Refer to the issuer for more information | declined |
| 856 | expired_card | The payment card in question is expired | declined |
| 857 | invalid_amount | Invalid amount | declined |
| 858 | requested_by_customer | Requested by customer | declined |
| 859 | fraudulent | Fraudulent | declined |
| 860 | no_such_issuer | No such issuer | declined |
| 861 | pick_up_card | Pick up card; call issuer | declined |
| 862 | voided | Voided | cancelled |
| 863 | lost_or_stolen_card | The payment card in question is lost or stolen | declined |
| 864 | refund_more_than_settled_amount | The account is not configured to refund more than the settled amount | declined |
| 865 | merchant_cancelled | Canceled by the merchant | cancelled |
| 866 | terminal_cancelled | Canceled by the terminal | cancelled |
| 867 | refund_refused | The refund was refused | declined |
| 868 | shopper_cancelled | Canceled by the customer | cancelled |
| 869 | declined_offline | Declined offline | declined |
| 870 | blocked_card | The card cannot be used for this transaction | declined |
| 871 | crash_recovery | Crash recovery | error_or_failed |
| 872 | shopper_did_not_present_card | Shopper did not present the card | cancelled |
| 873 | amount_too_low | Requested refund amount too low | declined |
| 874 | one_request_per_day | Only one request is allowed per day | declined |
| 875 | failed_to_go_online | Failed to go online | error_or_failed |
| 876 | refund_not_allowed | This refund isn’t allowed | declined |
| 877 | operation_not_available | Operation not available | error_or_failed |
| 878 | invalid_transaction_type | Invalid transaction type | declined |
| 879 | restricted_card | The card is restricted | declined |
| 880 | issuer_unavailable | The issuer is unavailable | error_or_failed |
| 881 | no_answer | No answer from the network | error_or_failed |
| 882 | suspected_fraud | Suspected fraud | declined |
| 883 | stop_all_billing | Cancellation of a recurring transaction or subscription | declined |
| 884 | operation_maximum_period_allowed | The operation exceeded the maximum period allowed | declined |
| 885 | invalid_payment_details | Incomplete or invalid payment details | error_or_failed |
| 886 | partial_refund_not_allowed | Partial refund not allowed | declined |
| 887 | closed_card | The card or account is closed | declined |
| 888 | informational_data | Informational data; not included in the charts | informational_data |
| 889 | withdrawals_limits_exceeded | The withdrawal amount or frequency exceeds the withdrawal limits | declined |
| 890 | card_not_active | The card is not active or the account may not yet be fully active | declined |
| 891 | pending_refund_disputed | The customer disputed a charge while the refund is pending | declined |
| 892 | partial_capture | Partial capture | declined |
| 893 | refund_reversed | The refund was reversed | declined |
| 894 | only_one_refund_is_supported | Only one refund is supported | declined |
| 895 | no_value_provided | Pagos didn’t receive a value from the processor | no_value_provided |
| 896 | unreadable_value | Pagos received a value from the processor but can’t interpret it (e.g. test1234, dflgoiwyz) | unreadable_value |
| 897 | invalid_transaction | Invalid transaction | declined |