Refund Status Codes

Refund Response (Integer)Short CodeDescriptionRefund Status Category
830approvedApprovedsuccessful
831declinedDeclineddeclined
832pendingPendingpending
833errorErrorerror_or_failed
834disputedDisputeddeclined
835amount_too_highRequested refund amount too highdeclined
836partially_refundedPartially refundeddeclined
837partially_disputedPartially disputeddeclined
838refundedAlready fully refundeddeclined
839partially_refunded_and_disputedPartially refunded and partially disputeddeclined
840insufficient_fundsInsufficient funds on accountdeclined
841transaction_not_capturedTransaction has not been captureddeclined
9999unknownunknownunknown
842operation_expiredThe maximum period for this operation has expireddeclined
843duplicateDuplicatedeclined
844do_not_honorDo not honordeclined
845wrong_currencyWrong currencydeclined
846has_chargebackHas chargebackdeclined
847transaction_recapturedTransaction recaptureddeclined
848operation_failedOperation failederror_or_failed
849timeoutTimeoutdeclined
850transaction_not_foundTransaction not founddeclined
851transaction_refusedTransaction refuseddeclined
852no_accountNo accountdeclined
853processor_unavailableProcessor unavailabledeclined
854invalid_merchantInvalid merchantdeclined
855refer_to_issuerRefer to the issuer for more informationdeclined
856expired_cardThe payment card in question is expireddeclined
857invalid_amountInvalid amountdeclined
858requested_by_customerRequested by customerdeclined
859fraudulentFraudulentdeclined
860no_such_issuerNo such issuerdeclined
861pick_up_cardPick up card; call issuerdeclined
862voidedVoidedcancelled
863lost_or_stolen_cardThe payment card in question is lost or stolendeclined
864refund_more_than_settled_amountThe account is not configured to refund more than the settled amountdeclined
865merchant_cancelledCanceled by the merchantcancelled
866terminal_cancelledCanceled by the terminalcancelled
867refund_refusedThe refund was refuseddeclined
868shopper_cancelledCanceled by the customercancelled
869declined_offlineDeclined offlinedeclined
870blocked_cardThe card cannot be used for this transactiondeclined
871crash_recoveryCrash recoveryerror_or_failed
872shopper_did_not_present_cardShopper did not present the cardcancelled
873amount_too_lowRequested refund amount too lowdeclined
874one_request_per_dayOnly one request is allowed per daydeclined
875failed_to_go_onlineFailed to go onlineerror_or_failed
876refund_not_allowedThis refund isn't alloweddeclined
877operation_not_availableOperation not availableerror_or_failed
878invalid_transaction_typeInvalid transaction typedeclined
879restricted_cardThe card is restricteddeclined
880issuer_unavailableThe issuer is unavailableerror_or_failed
881no_answerNo answer from the networkerror_or_failed
882suspected_fraudSuspected frauddeclined
883stop_all_billingCancellation of a recurring transaction or subscriptiondeclined
884operation_maximum_period_allowedThe operation exceeded the maximum period alloweddeclined
885invalid_payment_detailsIncomplete or invalid payment detailserror_or_failed
886partial_refund_not_allowedPartial refund not alloweddeclined
887closed_cardThe card or account is closeddeclined
888informational_dataInformational data; not included in the chartsinformational_data
889withdrawals_limits_exceededThe withdrawal amount or frequency exceeds the withdrawal limitsdeclined
890card_not_activeThe card is not active or the account may not yet be fully activedeclined
891pending_refund_disputedThe customer disputed a charge while the refund is pendingdeclined
892partial_capturePartial capturedeclined
893refund_reversedThe refund was reverseddeclined
894only_one_refund_is_supportedOnly one refund is supporteddeclined