As of July 26, 2024, we’ve released the following changes to the Peacock Service Panel:

New Page: Opportunities

This new page in Peacock breaks out segments of your payments data for which we can identify opportunities to lower your overall costs. Opportunities contains three tabs:

• Enhanced Data - View the total value of the transactions you could have passed level 2 and level 3 data with to qualify for additional cost savings
• Network Tokenization - View the total value of transactions that could have qualified for lower interchange costs if processed with network tokens rather than a PAN
• Debit Routing - View the total value of transactions that could have qualified for lower costs if routed through an alternative debit network

Learn more in our new Opportunities guide.

Metrics Updates

• The Approvals Metrics page now includes another horizontal bar graph for filtering by Issuer Country
• The Chargebacks Metrics pages now exclude chargebacks with the status category of cancelled. Canceled chargebacks are also excluded from the following charts in the Chargebacks dashboard
  • Aggregated Chargebacks
  • Chargebacks by Processor
  • Chargebacks by Issuing Country
  • Top 25 BINs by Chargeback Volume
  • Chargebacks Average Order Value
  • Non-Card Disputes by Payment Method

Other Updates

• Added three new currency options to the Operating Currency field in the personal details section of your Pagos Account: Argentinean Peso (ARS), Chilean Peso (CLP), and Mexican Peso (MXN)
• Added amazon_pay as an option in the Payment Method Type filter option