> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pagos.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Chargeback Reason Category Codes

| Chargeback Reason Category Code (Integer) | Short Code | Description |
| :- | :- | :- |
| 551 | FRAUD | Fraud |
| 552 | AUTHORIZATION\_ERROR | Authorization error |
| 553 | PROCESSING\_ERROR | Processing error |
| 554 | CUSTOMER\_DISPUTE | Customer-initiated dispute |
| 559 | MISCELLANEOUS | Miscellaneous (no further information given) |
| 558 | RFI | Request for information |
| 560 | ADJUSTMENT | Adjustment |
| 561 | NO\_VALUE\_PROVIDED | Pagos didn't receive a value from the processor |
| 562 | UNREADABLE\_VALUE | Pagos received a value from the processor that we can't interpret (e.g. test1234, dflgoiwyz) |
| 563 | UNKNOWN | Unknown |
| 564 | ISSUE\_WITH\_CUSTOMER\_ACCOUNT | There's an issue with the customer's acocunt |
| 565 | CANCELLATION | Pre-compliance cancellation |
| 566 | INQUIRY | Insufficient response or no reply |


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