> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pagos.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Chargeback Reason Category Codes

| Chargeback Reason Category Code (Integer) | Short Code                     | Description                                                                                  |
| :---------------------------------------- | :----------------------------- | :------------------------------------------------------------------------------------------- |
| 551                                       | FRAUD                          | Fraud                                                                                        |
| 552                                       | AUTHORIZATION\_ERROR           | Authorization error                                                                          |
| 553                                       | PROCESSING\_ERROR              | Processing error                                                                             |
| 554                                       | CUSTOMER\_DISPUTE              | Customer-initiated dispute                                                                   |
| 559                                       | MISCELLANEOUS                  | Miscellaneous (no further information given)                                                 |
| 558                                       | RFI                            | Request for information                                                                      |
| 560                                       | ADJUSTMENT                     | Adjustment                                                                                   |
| 561                                       | NO\_VALUE\_PROVIDED            | Pagos didn't receive a value from the processor                                              |
| 562                                       | UNREADABLE\_VALUE              | Pagos received a value from the processor that we can't interpret (e.g. test1234, dflgoiwyz) |
| 563                                       | UNKNOWN                        | Unknown                                                                                      |
| 564                                       | ISSUE\_WITH\_CUSTOMER\_ACCOUNT | There's an issue with the customer's acocunt                                                 |
| 565                                       | CANCELLATION                   | Pre-compliance cancellation                                                                  |
| 566                                       | INQUIRY                        | Insufficient response or no reply                                                            |