> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pagos.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Snapshots

> The Snapshots section of Insights is a dashboard of charts and graphs, designed by our team of payments experts to give you immediate insight into your day-to-day processing capacity and efficiency.

<Frame>
  <iframe width="560" height="315" src="https://www.youtube.com/embed/Qzw90Z6iNCs?si=gWJfqOrKq6ugINog" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen />
</Frame>

Each visualization in Snapshots demonstrates a valuable payments metric for individual segments of your business. Customize the dashboard to show only the data that's most valuable to your business, and determine at a glance where you may have concerns or what market segment has the most potential.

## Navigating Snapshots

<Steps>
  <Step title="Navigate to Snapshots">
    Click **Snapshots** in the main navigation.
  </Step>

  <Step title="Set a date range">
    Use the **Date Range** filter in the top-right corner of the page to change the time period.
  </Step>

  <Step title="Filter out specific transactions">
    Click **Dataset**, then select from the following options:

    <AccordionGroup>
      <Accordion title="Deduplicate">
        Click the toggle, then select the type of transactions you want to deduplicate; the options include [Retries](/payments-basics/transaction-retry-deduplication) and any custom deduplication options you’ve set up.
      </Accordion>

      <Accordion title="Pending Transaction">
        Click toggle to remove pending transactions from your data.
      </Accordion>

      <Accordion title="All Chargeback & Dispute Statuses">
        Click toggle to include the following in all [chargeback charts](#chargebacks):

        * Chargebacks resolved by Visa as Rapid Dispute Resolution
        * Chargebacks with the [status categories](/response-codes/chargebacks/chargeback-status-codes) of *cancelled*, *RFI*, *pre-arbitration*, *pre-dispute*, *notification\_of\_fraud*, and *pre-compliance*
      </Accordion>
    </AccordionGroup>
  </Step>

  <Step title="Apply filters">
    To apply a [filter](#snapshot-filters) to the entire dashboard, click **Add Filter**, then click a filter in the drop-down menu; select your preferred filter parameters and click **Apply Filters**.

    To remove a filter, click the X beside the filter name.
  </Step>

  <Step title="Customize your Snapshots dashboard">
    * The Snapshots dashboard displays five [categories](#categories) at a time; customize which categories appear by clicking the title of any displayed category and selecting another from the drop-down menu
    * Each category contains 3 charts at a time; customize which charts appear in that category by clicking the title of a chart and selecting another from the drop-down menu
  </Step>

  <Step title="Click a chart to expand it">
    Click the **Expand** icon beside any chart to expand it to the size of your browser window. The legend beneath the chart breaks down the values demonstrated above; click a parameter to remove it from the chart. Click **Add Filter** to apply a filter to this chart; keep in mind, if you then navigate back to the Snapshots dashboard, this filter will remain in place.
  </Step>

  <Step title="Export your data">
    From an expanded chart, click **Export** to select from the following options:

    * [**Open With...**](#open-with) - Select from the available options to view the selected data in a different section of your Pagos Service Panel and continue your analysis.
    * **Aggregated Data** - Download the data displayed in the chart.
    * **Transaction-Level Data** - If you're subscribed to [Transaction-Level Data Exports](/insights/data-exports), you can download the data for the individual transactions included in the chart. Downloaded data will appear in your **Exports** page; keep in mind, each report download is subject to your pricing agreement.
  </Step>
</Steps>

## Categories

Snapshots presents your data organized into the following categories:

* [Approvals & Transactions](#approvals-%26-transactions)
* [Declines](#declines)
* [Payment Methods](#payment-methods)
* [Cards](#cards)
* [Chargebacks](#chargebacks)
* [Issuers](#issuers)
* [Subscription & Stored Credentials](#subscription-%26-stored-credentials)
* [3D Secure](#3d-secure)
* [Advanced Authentication](#advanced-authentication)
* [Refunds](#refunds)

### Approvals & Transactions

The **Approvals & Transactions** category includes the following chart options:

<AccordionGroup>
  <Accordion title="Total Approved Value">
    The total value of all attempted transactions in the set time period, broken down by the selected time interval
  </Accordion>

  <Accordion title="Approval Rate by Processor">
    The approval rate (number of approved transactions divided by total number of attempted transactions) for each processor, demonstrated across the set time period
  </Accordion>

  <Accordion title="Attempted Value by MID">
    The total value of all attempted transactions in the set time period, broken down by your individual MIDs
  </Accordion>

  <Accordion title="Average Order Value by MID">
    The average order value for each of your MIDs, demonstrated across the set time period
  </Accordion>

  <Accordion title="Attempted Value by Month">
    The total value of all attempted transactions in the last 12 months, broken down by month
  </Accordion>

  <Accordion title="Attempted Value by Issuing Country">
    The total value of all attempted transactions in the set time period, broken down by issuing country
  </Accordion>
</AccordionGroup>

### Declines

The **Declines** category includes the following chart options:

<AccordionGroup>
  <Accordion title="Decline Code Count per Processor">
    The count of declined transactions-both in total and per decline code-in the set time period, broken down by processor
  </Accordion>

  <Accordion title="Share of Decline Count by Decline Code">
    The total count of declined transactions in the set time period, broken down by decline code
  </Accordion>

  <Accordion title="Declined Value by Transaction Status">
    The total value of all declined transactions in the set time period, broken down by transaction status
  </Accordion>

  <Accordion title="Declined Value by Decline Code">
    The total value of all declined transactions in the set time period, broken down by decline code
  </Accordion>

  <Accordion title="Decline Rate by Processor">
    The decline rate (number of declined transactions divided by total number of attempted transactions) for each processor, demonstrated across the set time period
  </Accordion>
</AccordionGroup>

### Payment Methods

The **Payment Methods** category includes the following chart options:

<AccordionGroup>
  <Accordion title="Attempted Value by Payment Method">
    The value of attempted transactions-both in total and per payment method—in the set time period, broken down by the selected time interval
  </Accordion>

  <Accordion title="Approval Rate by Payment Method">
    The approval rate (number of approved transactions divided by total number of attempted transactions) for each payment method, demonstrated across the set time period
  </Accordion>

  <Accordion title="Total Attempted Value by Payment Method">
    The total value of all attempted transactions in the set time period, broken down by payment method
  </Accordion>

  <Accordion title="Decline Code Count per Payment Method">
    The count of declined transactions-both in total and per decline code-in the set time period, broken down by payment method
  </Accordion>

  <Accordion title="Average Order Value by Payment Method">
    The average order value for each payment method, demonstrated across the set time period
  </Accordion>
</AccordionGroup>

### Cards

The **Cards** category includes the following chart options:

<AccordionGroup>
  <Accordion title="Approval Rate by Card Brand">
    The approval rate (number of approved transactions divided by total number of attempted transactions) for each card brand, demonstrated across the set time period
  </Accordion>

  <Accordion title="Share of Attempted Count by Card Brand">
    The total count of attempted transactions in the set time period, broken down by card brand
  </Accordion>

  <Accordion title="Total Attempted Value by Card Brand">
    The total value of all attempted transactions in the set time period, broken down by card brand
  </Accordion>

  <Accordion title="Decline Code Count per Card Brand">
    The count of declined transactions-both in total and per decline code-in the set time period, broken down by card brand
  </Accordion>

  <Accordion title="Approval Rate by Card Type">
    The approval rate (number of approved transactions divided by total number of attempted transactions) for each card type, demonstrated across the set time period
  </Accordion>

  <Accordion title="Attempted Count by Card Brand and Type">
    The count of attempted transactions-both in total and per card type—in the set time period, broken down by card brand
  </Accordion>
</AccordionGroup>

### Chargebacks

The **Chargebacks** category includes the following chart options:

<AccordionGroup>
  <Accordion title="Chargeback Rate by Card Brand">
    The chargeback rate (chargeback count divided by total approved transaction count) for each card brand, demonstrated across the set time period
  </Accordion>

  <Accordion title="Share of Chargeback Count by Status Category">
    The total count of card-based chargebacks processed in the set time period, broken down by the current [chargeback status category](/response-codes/chargebacks/chargeback-status-category-codes)
  </Accordion>

  <Accordion title="Total Chargeback Value by Processor">
    The total value of all card-based chargebacks processed in the set time period, broken down by processor
  </Accordion>

  <Accordion title="Total Chargeback Value by Reason">
    The total value of all card-based chargebacks processed in the set time period, broken down by the [chargeback reason code](/response-codes/chargebacks/chargeback-reason-codes)
  </Accordion>

  <Accordion title="Share of Chargeback Count by Status">
    The total count of card-based chargebacks processed in the set time period, broken down by the current [chargeback status](/response-codes/chargebacks/chargeback-status-codes)
  </Accordion>

  <Accordion title="Chargeback Rate by Issuing Country">
    The chargeback rate (chargeback count divided by total approved transaction count) for each issuing country, demonstrated across the set time period
  </Accordion>

  <Accordion title="Chargeback Rate by MID">
    The chargeback rate (chargeback count divided by total transaction count) for each of your MIDs, demonstrated across the set time period
  </Accordion>

  <Accordion title="Dispute Rate by Payment Method">
    The non-card dispute rate (dispute count divided by total transaction count) for each payment method, demonstrated across the set time period
  </Accordion>

  <Accordion title="Share of Dispute Count by Status Category">
    The total count of non-card-based disputes processed in the set time period, broken down by the current [dispute status category](/response-codes/chargebacks/chargeback-status-category-codes)
  </Accordion>

  <Accordion title="Dispute Rate by MID">
    The non-card dispute rate (dispute count divided by total transaction count) for each of your MIDs, demonstrated across the set time period
  </Accordion>
</AccordionGroup>

### Issuers

The **Issuers** category includes the following chart options:

<AccordionGroup>
  <Accordion title="Approval Rate by Issuing Country">
    The approval rate (number of approved transactions divided by total number of attempted transactions) for each issuing country, demonstrated across the set time period
  </Accordion>

  <Accordion title="Share of Attempted Count by Issuing Country">
    The total count of attempted transactions in the set time period, broken down by issuing country
  </Accordion>

  <Accordion title="Attempted Value by Currency">
    The value of attempted transactions-both in total and per presentment currency—in the set time period, broken down by the selected time interval
  </Accordion>

  <Accordion title="Approval Rate by Issuing Region">
    The approval rate (number of approved transactions divided by total number of attempted transactions) for each issuing region, demonstrated across the set time period
  </Accordion>

  <Accordion title="Attempted Value by Issuing Country">
    The total value of attempted transactions for each issuing country, demonstrated across the set time period
  </Accordion>
</AccordionGroup>

### Subscription & Stored Credentials

The **Subscription & Stored Credentials** category includes the following chart options:

<AccordionGroup>
  <Accordion title="Attempted Value by Stored Credential">
    The total value of all attempted transactions in the set time period, broken down by stored credential
  </Accordion>

  <Accordion title="Share of Attempted Count by Stored Credential">
    The total count of attempted transactions in the set time period, broken down by stored credential
  </Accordion>

  <Accordion title="Share of Attempted Count by Network Token">
    The total count of attempted transactions in the set time period made with a PAN or network token
  </Accordion>

  <Accordion title="Average Order Value by Stored Credential">
    The average order value for each stored credential, demonstrated across the set time period
  </Accordion>

  <Accordion title="Attempted Count by Stored Credential and Network Token">
    The count of attempted transactions in the set time period made with a PAN or network token, broken down by stored credential
  </Accordion>
</AccordionGroup>

### 3D Secure

The **3D Secure** category includes the following chart options:

<AccordionGroup>
  <Accordion title="Approval Rate by 3DS Version">
    The approval rate (number of approved transactions divided by total number of attempted transactions) for each 3DS version, demonstrated across the set time period
  </Accordion>

  <Accordion title="Share of Attempted Count by 3DS Version">
    The total count of attempted transactions in the set time period, broken down by 3DS version
  </Accordion>

  <Accordion title="Decline Code Count per 3DS Version">
    The count of declined transactions-both in total and per decline code-in the set time period, broken down by 3DS Version
  </Accordion>

  <Accordion title="Attempted Count by 3DS Version">
    The count of attempted transactions-both in total and per 3DS version—in the set time period, broken down by the selected time interval
  </Accordion>

  <Accordion title="Share of Attempted Count by 3DS Response">
    The total count of attempted transactions in the set time period, broken down by [3DS response](/response-codes/3ds-response-codes)
  </Accordion>
</AccordionGroup>

### Advanced Authentication

The **Advanced Authentication** category includes the following chart options:

<AccordionGroup>
  <Accordion title="Approval Rate by CVV Flag">
    The approval rate (number of approved transactions divided by total number of attempted transactions) for each [CVV flag](/response-codes/cvv-check-response-codes), demonstrated across the set time period
  </Accordion>

  <Accordion title="Attempted Count by CVV Flag">
    The count of attempted transactions-both in total and per [CVV flag](/response-codes/cvv-check-response-codes)—in the set time period, broken down by the selected time interval
  </Accordion>

  <Accordion title="Decline Code Count per CVV Flag">
    The count of declined transactions-both in total and per decline code-in the set time period, broken down by [CVV flag](/response-codes/cvv-check-response-codes)
  </Accordion>

  <Accordion title="Approval Rate by AVS Line Code">
    The approval rate (number of approved transactions divided by total number of attempted transactions) for each [AVS line code](/response-codes/avs-response-codes#avs-line-code), demonstrated across the set time period
  </Accordion>

  <Accordion title="Attempted Count by AVS Line Code">
    The count of attempted transactions-both in total and per [AVS line code](/response-codes/avs-response-codes#avs-line-code)—in the set time period, broken down by the selected time interval
  </Accordion>

  <Accordion title="Decline Code Count per AVS Line Code">
    The count of declined transactions-both in total and per decline code-in the set time period, broken down by [AVS line code](/response-codes/avs-response-codes#avs-line-code)
  </Accordion>

  <Accordion title="Approval Rate by AVS Postal Code">
    The approval rate (number of approved transactions divided by total number of attempted transactions) for each [AVS postal code](/response-codes/avs-response-codes#avs-post-code), demonstrated across the set time period
  </Accordion>

  <Accordion title="Attempted Count by AVS Postal Code">
    The count of attempted transactions-both in total and per [AVS postal code](/response-codes/avs-response-codes#avs-post-code)—in the set time period, broken down by the selected time interval
  </Accordion>

  <Accordion title="Decline Code Count per AVS Postal Code">
    The count of declined transactions-both in total and per decline code-in the set time period, broken down by [AVS postal code](/response-codes/avs-response-codes#avs-post-code)
  </Accordion>
</AccordionGroup>

### Refunds

The **Refunds** Category includes the following chart options:

<AccordionGroup>
  <Accordion title="Total Refund Count">
    The total count of all refunded transactions in the set time period, broken down by the selected time interval
  </Accordion>

  <Accordion title="Refund Rate by Processor">
    The refund rate (number of refunded transactions divided by total number of processed transactions) for each processor, demonstrated across the set time period
  </Accordion>

  <Accordion title="Total Refund Value by MID">
    The total value of all refunded transactions in the set time period, broken down by MID
  </Accordion>

  <Accordion title="Refund Rate by Payment Method">
    The refund rate (number of refunded transactions divided by total number of processed transactions) for each payment method, demonstrated across the set time period
  </Accordion>

  <Accordion title="Refund Count by Status">
    The count of refunded transactions-both in total and per [refund status](/response-codes/refunds/refund-status-codes)—in the set time period, broken down by the selected time interval
  </Accordion>
</AccordionGroup>

# Snapshot filters

At this time, you can only apply the **Processor** [filter option](/insights/insights-data-filters#processor), which allows you to filter your data down to the processor, data source name, or MID level.

## Open With...

An expanded Snapshot chart is a good starting point for identifying areas of concern in your payments data. To dig in further, you can seamlessly navigate to another area of the Pagos Service Panel and view the same data from a different angle.

To do so, click **Export**, then select from the following options under **Open with**:

<AccordionGroup>
  <Accordion title="Charts">
    Open [Charts](/insights/charts) with a custom visualization of the exact same data. Charts has more features for data manipulation, including additional filter options and chart styles, and you can save your chart for future use.
  </Accordion>

  <Accordion title="Events">
    Open the [Events](/insights/events) page to view the exact transaction events behind the data in your Snapshot chart.
  </Accordion>
</AccordionGroup>